Privacy Policy

Last updated: 10 March 2026

1. Who we are

This website is operated by Skin Canvas Studios ("we", "us", "our"). For data protection purposes, the data controller is:

Skin Canvas Studios
Email: info@skincanvasstudios.com
Location: London, United Kingdom

2. What this policy covers

This Privacy Policy explains how we collect, use and protect personal information submitted through this website. This is a simple brochure-style website. We do not use advertising cookies, analytics cookies, tracking pixels, behavioural profiling tools, or Google tracking codes.

3. Personal information we collect

We may collect and process the following information when you contact us through our website:

• Your name
• Your email address
• Your phone number, if you choose to provide it
• The contents of your message or enquiry

We only collect the information you choose to submit to us directly through our contact form or by contacting us by email.

4. How we use your information

We use this information only to:

• respond to your enquiry;
• communicate with you about the services you asked about;
• keep a record of business correspondence; and
• protect our website, inboxes and business from spam, abuse or malicious activity.

We do not use your information for email marketing lists, newsletter campaigns, advertising audiences, or automated profiling.

5. Lawful basis for processing

Our lawful basis for processing enquiry data will usually be one or both of the following:

• Legitimate interests — where processing is necessary so we can respond to genuine business enquiries, manage communications, and run our business website responsibly.
• Taking steps at your request before entering into a contract — where your enquiry relates to possible services, quotations or project discussions.

If you send us information voluntarily, we will use it only for the purpose reasonably expected in that context.

6. Cookies and tracking

We do not use cookies for analytics, advertising, remarketing, cross-site tracking or visitor profiling.

We do not use Google Analytics, Google Tag Manager, Meta Pixel, Hotjar, Microsoft Clarity, or similar tracking technologies on this website.

If this position changes in the future, this Privacy Policy will be updated before any such technology is introduced.

7. Server and technical logs

Like most websites, our hosting provider and web server may automatically record limited technical information when the site is accessed. This may include IP address, browser type, request time, requested URL, referring page, and basic diagnostic or security log data.

We use this information only where necessary for security, performance, troubleshooting, abuse prevention, and server administration. We do not use this information to identify visitors for marketing purposes.

8. Who we share your information with

We do not sell, rent or trade your personal information.

We may share limited personal information only where necessary with trusted service providers who help us operate this website or handle communications, such as:

• our website hosting provider;
• our email provider; and
• our website maintenance or security providers, where strictly necessary.

These providers only process information on our instructions or as necessary to provide their services to us.

We may also disclose information if required to do so by law, regulation, legal process, or to establish, exercise or defend legal claims.

9. International transfers

We aim to use hosting and service providers that offer appropriate data protection standards. If personal information is transferred outside the UK or your local jurisdiction, we will take reasonable steps to ensure appropriate safeguards are in place.

For transparency, our main website and email suppliers may store or process data in United Kingdon and European Union only.

10. How long we keep your information

We keep enquiry information only for as long as reasonably necessary for the purpose it was collected, including replying to you, handling follow-up communication, keeping business records, and dealing with legal, tax or administrative matters where relevant.

As a general guideline, we normally keep enquiry emails and contact-form submissions for up to [12 / 24] months after the last meaningful contact, unless:

• a longer retention period is required by law;
• the correspondence becomes part of an active client relationship; or
• we need to retain it to establish, exercise or defend legal claims.

11. Your rights

Depending on where you are located and the applicable data protection law, you may have rights including:

• the right to be informed about how your data is used;
• the right of access to the personal information we hold about you;
• the right to request correction of inaccurate information;
• the right to request deletion of your information in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to processing based on legitimate interests; and
• the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at our Privacy Officer.

12. Complaints

We would appreciate the chance to address your concerns first, so please contact us directly if you have any privacy questions.

If you are in the UK, you can also complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully or unfairly.

13. Children

This website is intended for adults and business users. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us and we will delete it where appropriate.

14. Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those external sites. You should review their own privacy policies before submitting personal information to them.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, legal requirements, or the way we handle personal information. The latest version will always be published on this page.

16. Contact

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Skin Canvas Studios
Email: Privacy Officer
Address: London, United Kingdom